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Temporary IT Business Relationship Manager
Job Description
The Business Relationship Manager (BRM), establishes and maintains relationships between IT and the business, and enables the information technology solutions that meet the business needs by bridging the gap between business partners and technology solution providers. The position also manages a team of specialists who provide IT services and leads discussions about business capability and technology for their respective client departments. The incumbent participates in the development of strategic planning and metrics used to track IT delivery, cost, value and opportunity. Researches, reviews, analyzes the effectiveness and efficiency of existing business requirements, and develops strategies for enhancing or further leveraging business processes. Performs related duties as required.
Qualifications include Bachelor’s degree in information technology, computer science, business, computer engineering or a related discipline and 8 years of related experience in business analysis, project management and supervision, or, an equivalent combination of education, training and experience plus required technical skills The role requires knowledge of project management techniques; business requirement gathering skills, procurement processes and administrative functions, software implementation, business analysis, agile and waterfall methodologies. The role requires sound technical knowledge of administrative principles and practices, and applicable divisional policies and procedures.
This role requires the ability to:
- Lead requirement gathering workshops.
- Analyze and critically evaluate information gathered from multiple sources.
- Manage stakeholder expectations and resolve conflicts.
- Analyze and critically evaluate information gathered from multiple sources.
- Manage, lead, coach and motivate staff.
- Work independently and as part of a team.
- Establish and maintain effective working relationship with internal stakeholders and external contacts.
- Communicate effectively with stakeholders orally and in writing.
The role also requires skill in the use of various software applications including MS Office, MS Project and Visio, relevant departmental applications (e.g. SAP, Infor, Energov) and online project management tools. Application domain knowledge is a plus. The role also requires skill in the use of various software applications.
The temporary full-time position is until December 31, 2024.
This competition will remain open until it is filled.
Copies of relevant professional certificates or degrees will be required at the time of the interview.
At the City of Burnaby, we are committed to fostering an inclusive and diverse workforce that authentically mirrors the vibrant community we proudly serve. We consistently embrace diversity and endeavor to build an inclusive workforce that celebrates the richness of our community. We warmly welcome applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations, and life experiences to join us in shaping a more vibrant and equitable future together.
Please contact People and Culture at 604-294-7303 if you do not receive a confirmation email within one hour of submitting your application online.
We thank all candidates for applying, but only those short listed will be contacted.
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