Job Description

We are seeking a motivated and detail-oriented Team Member to join our Enterprise Solutions and User Adoption team. Reporting to an Associate Director responsible for conducting solution assessments, leading solution design and implementation, and overseeing end-user education and feedback processes, you will play a vital role in supporting these activities. The ideal candidate will possess a well-rounded blend of both soft and technical skills, coupled with a proactive attitude.

Responsibilities:

• Take primary responsibility for end-user education and feedback processes, actively participating in training sessions, collecting feedback, and implementing strategies to ensure effective adoption of Microsoft solutions and meeting room technologies.
• Develop user-friendly and elegant end-user campaign communications with a primary emphasis on educating and driving adoption.
• Conduct workshops and presentations specifically focused on user education, solution design, and implementation efforts.
• Producing effective and engaging presentations that have enterprise-wide impact
• Collaborate with cross-functional teams to ensure effective communication, coordination, and alignment throughout the solution assessment and implementation processes, with a particular emphasis on driving user adoption.
• Assist with solution assessments, collaborating on solution design and implementation efforts.
• Partner with the business to understand strategies and identify underlying business needs, with a specific focus on user education and adoption.
• Liaise with multiple stakeholders from various business lines to ensure user adoption goals are understood and met.
• Coordinate with stakeholders and provide implementation guidance to product teams, with a strong focus on ensuring alignment with user adoption objectives.
• Support the creation of documentation and diagrams related to solution assessments, design, and implementation.
• Generate clear and concise documentation that can be presented to a variety of audiences.
• Support ad-hoc tasks and projects as assigned, performing research on requirements to find available products/solutions and preparing presentations, keeping in mind the goal of maximizing user adoption.

To succeed in this role, you have:

• A degree or diploma in computer science, computer engineering or related discipline.
• Detail-oriented mindset to summarizing information, with strong problem-solving and decision-making abilities.
• Excellent communication skills, both written and verbal, with the ability to effectively interact with stakeholders at all levels.
• Aptitude to work under tight deadlines, handle multiple tasks and manage ambiguity.
• Flexible and adaptable when dealing with change.
• Proactive attitude with a willingness to learn and adapt to new technologies and processes.
• Should have knowledge of Microsoft 365 products. Familiarity with meeting room technologies is advantageous.
• Strong team player with the ability to work both independently and collaboratively.
• Self-motivated to work collaboratively with other team members within and outside the core team.

Apply

Job Categories: Application Developer. Job Types: Full-Time. Salaries: Depends on Experience.

303 total views, 1 today

Apply for this Job